The effective organization is one in which all the resources human and material are properly controlled, coordinated and effectively utilized. Organizations need to constantly review business processes and reinvent strategies to achieve efficiency and exploit the full potential of the resources. To achieve this end, all organization need to invest in well- defined processes that are also flexible enough to adapt to changing business requirements. Organizations need the ability to realign processes quickly to take advantage of opportunities that come about with changes in market conditions.

To meet these goals, organizations need to automate processes using appropriate Business Process Management (BPM) software. Automating the activities related to different processes will save a lot of time that is otherwise spent on manually initiating tasks that constitute a process, communicating the required details, collecting data and compiling useful reports. In addition, the automated processes will record all related activities, providing organizations with the ability to track and audit processes.

The Role of Business Process Management and Workflow Management

The Workflow Management Coalition (WfMC), in its Document of understanding, defines Workflow Management as:

“The computer assisted management of business processes through the execution of software whose order of execution is controlled by a computerized representation of the business processes.”

In the other words automated workflows hold the key to effective business process management. And the better processes are managed, the more efficient and productive organizations become. The answer is to have a robust and flexible BPM workflow platform in place to define and optimize business processes continuously. This would ensure the necessary interoperability between different human-human human-system and system-system processes. This is where iwaves comes in with the solution.