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Being a Part of Team iWaves
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We understand our relation with
partners and hence not all are taken to be the same. At
iWaves you have an option to be a partner depending on
the part of the team that you want to associate. We have
our partner program divided into the following
categories
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Business Partners: |
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The Business Partner Program
authorizes Value Added Resellers and Systems Integrators to sell and
support Infowaves products and third party product offerings that we
deal in. Extensive support would be provided in the following areas. |
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Sales:
When you're out there selling, you want all the
information you need at hand. And we're working hard to
get it all to you. But what if you run into something
you just can't answer yourself or something you'd like
to run by someone else first? Talk to us! We're here for
you. We want to give you whatever assistance you need to
be successful as a Infowaves Business Partner.
Account Managers
Talk to your inside representative—your main
contact point with us. Look for your Account
Manager to be involved with you on things like:
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Assisting with proposals
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Getting Sales Engineering assistance
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Scheduling online demos
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Assigning leads
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Following up with you on leads in your pipeline to
help maintain forecasting.
Engineering Support
With engineering support, you can talk directly to
pre-sales and configuration experts. Infowaves Engineers
assist with questions regarding technical requirements,
implementation and/or configuration that may arise
during the analysis or pre-sales phase of an account
opportunity.
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Marketing:
We're committed to aggressive, targeted marketing that
generates qualified leads and results in sales. Our
focused marketing strategy includes: advertising, trade
shows, direct mail, public relations, innovative sales
tools, promotions and more.
To assist our partners’ marketing efforts, we offer the
following:
Advertising & Promotion
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Listing in the Infowaves Partner Locator or
Development Partner Product Directory
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Web promotions
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Cooperative marketing funds
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Online newsletter inclusion
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Tradeshows
Direct Marketing & Literature Fulfillment
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Direct response marketing campaigns
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Direct mail collateral with customizations
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Data sheets with customizations
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Press releases
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Case study exposure
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Customer stories and testimonials
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Telemarketing
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Technical Support:
We want you to be a "know-it-all." And that's why we're
extending your knowledge base by giving you access to
ours. Armed with pertinent, up-to-the-minute
information, you'll assist your customers better than
ever before.
Not only will you get priority access to our technical
analysts, but you'll also have e-mail support with
guaranteed 48-hour response for less critical issues, as
well as 24-hour access to our password-protected
Infowaves Partner Web site. The Web site includes:
Up-to-Date Technical Information
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Extensive knowledge base
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Our latest software releases and documentation
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"Sneak Peeks" of upcoming product releases
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Online interaction with our Technical Support Analysts
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Training:
Your goal is to sell our customers a solution that fits
their every need. And you need the most up-to-date
information on all our products to achieve that goal. To
that end, we provide you with application and sales
education through classroom training, online
instructional courses, remote user training, and
customized programs. You'll be armed with the knowledge
you need to remain a leading solutions provider of our
applications.
Training
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Technical courses provide training to pass Certified
Consultant certification exam
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Opportunity to earn CPE credits at select educational
events
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Developer training class opportunities
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Access to Infowaves product training
Classroom and online training courses including special
and advanced courses presented by leading Infowaves
technical experts and development partners. |
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Consultants: |
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The Infowaves Certified Consultant Program is designed
for individual software consultants, either independent
or employed by a Infowaves Business Partner, seeking
certification in the installation, implementation and
support of Infowaves products. Certified Consultants are
eligible for the same support services available to
Business Partners including a complete product library. |
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Development Partners: |
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Development Partners
The Development Partner Program (DPP) facilitates the
integration of third-party solutions with Infowaves
products. Development Partners' third-party solutions
are the most important resources for extending the
functionality of Infowaves Solutions. Development
Partners receive valuable benefits, including a variety
of technical and marketing support, such as access to
product demos and upgrades, access to technical tools
and documentation, and product beta testing
opportunities
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